Protection of personal data under the GDPR
ALMA EN PENA, S.L., in application of the regulations in force regarding personal data protection, informs that the personal data collected through the forms of the Website: www.almaenpena.es or www.almaenpena.com, are included in the specific automated files of users of the services of ALMA EN PENA, S.L.
The collection and automated processing of personal data is aimed at maintaining the business relationship and the performance of tasks of information, training, advice and other activities of ALMA EN PENA, S.L.
These data will only be transferred to those entities that are necessary for the sole purpose of complying with the aforementioned purpose.
ALMA EN PENA, S.L. takes the necessary measures to ensure the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognized in the aforementioned Regulation (EU). The exercise of these rights can be made by the user through email to: [email protected] or at the address: Calle Cabo Norfeo, number 1, C.P. 28290 - Las Rozas De Madrid (Madrid).
The user declares that all the data provided by him/her are true and correct, and undertakes to keep them updated, communicating any changes to ALMA EN PENA, S.L.
For what purpose will we process your personal data?
In ALMA EN PENA S.L., we will treat your personal data collected through the Web Site: www.almaenpena.es or www.almaenpena.com, with the following purposes:
- In case of contracting the goods and services offered through www.almaenpena.es or www.almaenpena.com, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.
- Sending information requested through the forms available at www.almaenpena.es or www.almaenpena.com.
- To send newsletters, as well as commercial communications of promotions and/or advertising of www.almaenpena.es or www.almaenpena.com, and of the sector.
- In the case of the channel "Purchase by Whatsapp" or "Whatsapp Shopping": the purpose of the processing of personal data will be to advise regarding the goods and services offered by Alma en Pena S.L., as well as to manage, provide, formalize and evaluate the purchase of the corresponding goods or services requested by the user through the WhatsApp Business tool, as well as the improvement and expansion of services.
- In case you apply for any of our vacant positions, we will process your data so that you can be part of the selection processes we carry out to incorporate new employees to our company.
We remind you that you can object to the sending of commercial communications by any means and at any time, by sending an email to the address indicated above: [email protected] .
The fields of these records are mandatory, being impossible to perform the purposes expressed if these data are not provided.
Publication of social media posts in the web gallery
In order to comply with Organic Law 1/1982, of 5 May, on the Civil Protection of the Right to Honor, Personal and Family Privacy and Personal Image, as well as with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and with Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights, ALMA EN PENA, S.L. requires consent from the user so that in those publications where products belonging to the Alma en Pena trademark are shown, they can be used and published in any of the galleries of www.almaenpena.es or www.almaenpena.com.
The purpose for which these publications will be treated is solely and exclusively for commercial and advertising purposes of the brand. These images may be used both in the gallery of the website www.almaenpena.es or www.almaenpena.com, and in social media profiles (Facebook, Instagram, etc.). These data will be retained for a period of 5 years.
Alma en pena will request the use of images for subsequent publication in the gallery of the website www.almaenpena.es or www.almaenpena.com. The collection of consent will be made through comments on social networking profiles of users by Alma en pena, where consent is deemed granted at the time the user responds to the comment with the following hashtag: #YesAlmaenpena. Consent may be revoked at any time in accordance with art.7 of the European Regulation.
The user has the right to exercise the rights of access, rectification, cancellation, limitation, opposition and portability free of charge by email to: [email protected] or at the following address: Calle Cabo Norfeo, Nº 1, C.P. 28290, Las Rozas De Madrid (Madrid).
How long will the personal data collected be kept?
The personal data provided will be kept as long as the business relationship is maintained or you do not request its deletion and during the period for which legal responsibilities may arise for the services provided.
Legitimation:
The processing of your data is carried out with the following legal bases that legitimize it:
- The request for information and/or the contracting of the services of ALMA EN PENA, S.L., whose terms and conditions will be made available to you in any case, prior to any eventual contracting.
- Free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a statement or a clear affirmative action, such as checking a box provided for this purpose.
In case you do not provide us with your data or you do it in an erroneous or incomplete way, we will not be able to attend your request, making it impossible to provide you with the requested information or to carry out the contracting of the services.
Target audience:
The data will not be communicated to any third party outside ALMA EN PENA, S.L., unless legally required.
Data collected by users of the services
In the cases in which the user includes files with personal data in the shared hosting servers, ALMA EN PENA, S.L. is not responsible for the non-compliance by the user of the RGPD.
ALMA EN PENA, S.L. informs that, as a data hosting service provider and under the provisions of Law 34/2002 of July 11, 2002 on Information Society Services and Electronic Commerce (LSSI), retains for a maximum period of 12 months the information necessary to identify the origin of the hosted data and the time at which the service was initiated. The retention of this data does not affect the secrecy of communications and may only be used in the context of a criminal investigation or to safeguard public safety, being made available to judges and/or courts or the Ministry that so requires.
The communication of data to the Forces and Corps of the State will be made in accordance with the provisions of the regulations on personal data protection.
Intellectual property rights www.almaenpena.es and www.almaenpena.com
ALMA EN PENA, S.L. is the owner of all copyrights, intellectual and industrial property rights, know-how and any other rights related to the contents of the website www.almaenpena.es or www.almaenpena.com and the services offered therein, as well as the programs necessary for its implementation and related information.
The reproduction, publication and/or non strictly private use of the contents, in whole or in part, of the website www.almaenpena.es or www.almaenpena.com is not permitted without prior written consent.
Software intellectual property
The user must respect third party programs made available by ALMA EN PENA, S.L., even if they are free and/or publicly available.
ALMA EN PENA, S.L. has the necessary exploitation and intellectual property rights of the software.
The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for the duration of the same.
For any action that exceeds the fulfillment of the contract, the user will need written authorization from ALMA EN PENA, S.L., being prohibited the user to access, modify, view the configuration, structure and files of the servers owned by ALMA EN PENA, S.L., assuming the civil and criminal liability arising from any incident that may occur in the servers and security systems as a direct result of a negligent or malicious action on their part.
Intellectual property of hosted content
The use contrary to the legislation on intellectual property of the services provided by ALMA EN PENA S.L. and, in particular, of:
- Use that is contrary to Spanish law or that infringes the rights of third parties.
- The publication or transmission of any content that, in the opinion of ALMA EN PENA, S.L., is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
- Cracks, program serial numbers or any other content that infringes the intellectual property rights of third parties.
- The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
- The use of the domain's mail server and e-mail addresses for sending unwanted bulk e-mail.
The user bears full responsibility for the content of its website, the information transmitted and stored, hypertext links, third party claims and legal actions in reference to intellectual property, third party rights and protection of minors.
The user is responsible with respect to the laws and regulations in force and the rules that have to do with the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.
The user will indemnify ALMA EN PENA, S.L. for the expenses generated by the imputation of ALMA EN PENA, S.L. in any cause whose responsibility is attributable to the user, including legal defense fees and expenses, even in the case of a non-final judicial decision.
ALMA EN PENA, S.L. makes backup copies of the contents hosted on its servers, however it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the total replacement of the data deleted by the users, since the mentioned data could have been deleted and/or modified during the period of time elapsed since the last backup.
The services offered, except for specific backup services, do not include the replacement of the contents kept in the backup copies made by ALMA EN PENA, S.L., when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the user's prior acceptance.
The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to ALMA EN PENA, S.L..
In application of the LSSI. ALMA EN PENA, S.L. will not send advertising or promotional communications by e-mail or other equivalent electronic means of communication that have not been previously requested or expressly authorized by the recipients thereof.
In the case of users with whom there is a previous contractual relationship, ALMA EN PENA, S.L. is authorized to send commercial communications concerning products or services of ALMA EN PENA, S.L. that are similar to those that were initially contracted with the customer.
In any case, the user, after proving his/her identity, may request that no further commercial information be sent to him/her through the Customer Service channels.
